Policies

 

YOUR INFORMATION

  • Your information will never be sold or exchanged for any reason.  It is used for shipping, billing, and communication purposes only.

  • We use third party payment gateways (Stripe & PayPal) which collect your credit card payment information and store it according to their policies in order to collect the funds you have authorized.

  • Our site is encrypted to guard your data and reduce the incidence of fraud.

 

RETURN POLICY

Your 100% Satisfaction is Guaranteed. We double-check all orders before we ship, however:

If we've made a mistake or if the product is defective:

  • Please call us within 15 days to let us know the problem.

  • Please have your invoice number available.

  • We will pay for return shipping if necessary, and either correct the mistake or refund the purchase price and shipping charges.

If you change your mind about the fabric or notion:

  • Please call within 15 days and we will issue a return authorization number and accept your return under these terms:

    • All returns must be within 15 days of receipt with a return authorization number.

    • All fabric must be in the same condition as when you received it.  (Clean, un-washed, un-cut, no scent in or on it, no pet hair present, etc.)

    • All notions must be in original condition accompanied by the original packaging.

  • A 15% restocking fee will apply.

  • Return shipping will be at your expense.

  • Original shipping charges are not refundable.

  • Refunds will be issued after we receive the return.

**Please note digital products are non refundable!**

 

BLOCK OF THE WEEK PROJECT PATTERNS

  • Our Block of the Week project patterns are for personal use ONLY!  Using them for anything other than personal use is copyright infringement.

  • If you desire to offer any of our Block of the Week quilt projects as a class or in any way other than personal use, please contact us for options.

 

SALES TAX

  • Sales tax will be applied to Washington State orders.

 

PAYMENT METHODS

  • We accept VISA, Mastercard, Discover, American Express and PayPal.