Piecing the Past Quilts

Policies

YOUR INFORMATION
 
  • We never sell or exchange customer information for any reason.
  • It is used for shipping, billing, and communication purposes only.
  • We send out a monthly newsletter and occasional offers to our customers.
  • You may unsubscribe from our email list at any time using the “unsubscribe option” provided in every email offer.
  • Our site is encrypted so none of your credit card or personal information can be intercepted over the Internet.
 
RETURN POLICY
 
Your 100% Satisfaction is Guaranteed
 
 We double-check all orders before we ship, however 
 
  • If we've made a mistake or if the fabric or notion is defective:
  • Please call us within 15 days to let us know the problem.
  • Please have your invoice number available.
  • We will pay for return shipping and either correct the mistake or refund the purchase price and shipping charges.
 
  • If you change your mind about the fabric or notion
  • Please call within 15 days and we will issue a return authorization number and accept your return under these terms:
  • All returns must be within 15 days of receipt with a return authorization number.
  • All fabric must be in the same condition as when you received it.*
  • All notions must be in original condition accompanied by the original packaging.
  • A 15% restocking fee will apply.
  • Return shipping will be at your expense.
  • Original shipping charges are not refundable.
 *Clean, un-washed, un-cut, no scent in or on it, no pet hair present, etc.

Refunds will be issued after we receive the return.
 
**Please Note Patterns are not returnable!**

 

SALES TAX
 
  • Sales tax will be applied to Washington State orders only and is destination-based, meaning wherever the order is shipped, the local sales tax of that city will be assessed.
 
PAYMENT METHODS
 
  • We accept VISA, Mastercard, Discover, American Express and PayPal.